FAQ,s

How long will it take for me to get my items?

From the moment you place your order, there are two steps that commence:

Processing time: Order verification, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and postal service process the orders, which takes an additional 2–4 days.

Shipping time:

*1. Shipping Rates & Delivery Estimates*
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer various shipping options, including standard and expedited shipping. Delivery times vary based on your location and the shipping method selected.

*2. International Shipping*
- We ship to over 100 countries worldwide. Please note that shipping times can vary significantly depending on the destination.
- Customs, duties, and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing.

What happens if I order more than one item?

Some items will arrive together, while others may arrive separately. 

Can I return my items?

Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer is also responsible for covering any shipping charges to return items. 

If your item is damaged or faulty, please get in touch.

Will I have to pay customs on my items?

This varies from country to country. The customer is responsible for any customs charges that may arise. 

Is your website safe to use?

Yes, of course! We use SSL (secure socket layer) security to ensure that all of your data is encrypted and kept safe at all times.